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Though it's no longer supported, you can download and install Internet Explorer Need more help? Join the discussion. Was this information helpful? Yes No. Thank you! Any more feedback? The more you tell us the more we can help. Can you help us improve? Resolved my issue. Clear instructions. Easy to follow. No jargon. Pictures helped. Didn't match my screen. Incorrect instructions. Too technical. Under Device specifications, see System type. Check your processor speed.

For more information, see bit and bit Windows: Frequently asked questions. Based on your processor speed, choose the appropriate line of code below and copy and paste or type the code into the Search box on the toolbar. Internet Explorer will open and you can find out which add-ons were causing issues. Windows 10 Internet Explorer Windows 8.

Use the latest browser recommended by Microsoft Get speed, security, and privacy with Microsoft Edge. Need more help? Join the discussion. Was this information helpful? Yes No. Thank you! Any more feedback? The more you tell us the more we can help. Can you help us improve? Resolved my issue. Clear instructions. Easy to follow.